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Odpovídáte na nabídku: CRM Manager | Twisto

Popis pozice: We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets. You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter. What you’ll do: * Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels. * Manage lifecycle communication and automation journeys. * Work hands-on in CRM and marketing automation platforms. * Create segmentation, personalization, and A/B testing initiatives. * Monitor campaign performance and identify optimization opportunities. * Build and optimize automated customer journeys across CRM channels. * Collaborate with Product, Marketing, Commercial, Data, and Compliance teams. * Support product launches and commercial initiatives from a CRM perspective. Why join us: * High ownership and direct impact on customer experience and business growth. * Opportunity to shape CRM activities across international markets. * Fast-moving Fintech environment. * Hybrid work model with offices in Prague Karlín. * 5 weeks of vacation + 5 relax days. * MultiSport card contribution and healthcare support. * Daily office refreshments, fruit, great coffee, and chai latte. * Informal and friendly environment, great people, and a few office dogs. * Regular team events and company activities. Requirements: * 4-6 years of CRM or lifecycle marketing experience. * Strong hands-on experience with CRM and automation tools. * Experience with CRM and marketing automation platforms (Bloomreach experience is a strong advantage). * Experience managing CRM campaigns independently end-to-end. * Understanding of customer segmentation and lifecycle communication. * Analytical mindset with attention to detail. * Experience with A/B testing and campaign optimization. * Ability to work independently and manage priorities in a fast-paced environment. * Very good English communication skills. If this sounds like your kind of role, we’d love to hear from you.