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Odpovídáte na nabídku: AI & Reporting Analyst – Contracts & Billing Operations

Popis pozice: This is a unique opportunity to combine AI, analytics, and business impact while partnering directly with Finance, IT, and Operations leaders in an international SaaS environment. * Build and improve KPIs/metrics for Contracts & Billing operations * Use AI tools (Claude, Copilot) to analyse NetSuite and Salesforce data * Create dashboards, reports, and decision-ready insights * Identify root causes and drive process improvements * Analyse Salesforce tickets/cases (trends, ageing, recurring issues) * Detect billing issues, revenue leakage, disputes, and re-bill trends * Collaborate with Finance, IT, Data, and Commercial teams * Support NetSuite and ticketing system improvements * Deliver monthly KPI and operational reporting to leadership * Ensure compliance with operational policies and audit requirements * Promote continuous improvement and responsible AI usage * Support efficient global Contracts & Billing operations Start: immediately Contract: 3 months with a possibility of prolongation / transfer into another role

Požadujeme: * Strong practical AI experience in SaaS finance/operations (AI-driven reporting, metrics, O2C/billing analytics) * Experience with enterprise AI tools like Claude/Copilot (prompting, workflows, agents) * Good knowledge of NetSuite and Salesforce * Salesforce reporting and ticket/case analysis skills * Experience building KPI frameworks and improving billing/O2C performance * Understanding of contracts, billing, and revenue operations in SaaS/subscription business * Experience working with distributed/global finance or operations teams * Advanced Excel skills * Fluent English, min. B2+ in both oral and written form

Nabízíme: - 5 weeks of vacation - Sick Days - Home office - Meal vouchers - Cafeteria - Pension insurance - Language courses