Popis pozice: We are seeking for multilingual candidates who speak perfect English and French, also with customer service background and willingness to learn. As a Customer Service Representative you will be responsible for: * Taking care of an assigned portfolio of customers * Assisting customers with how-to’s * Handling customer service inquiries and issues via telephone or email * Establishing and maintaining effective working relationships with co-workers, supervisors, and customers * Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork * Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback * Supporting the customer during the entire order to cash process * Maintaining and managing relationships with them * Solving possible issues and giving advice if needed Contract: 1 year with a possibility of prolongation Start: immediately Location: Prague 3

Požadujeme: * Fluent ENGLISH min. B2+ in a verbal and written form * Knowledge of FRENCH min. B2 * Experience from corporate environment * Good communication skills are essential! * Previous customer service work experience or administration * Ability to work under pressure * Being an independent and responsible person * Ability to work effectively either alone or as part of a team

Nabízíme: * 5 weeks of vacation * Annual bonus * Meal allowance * Training and courses * Other benefits

Pracoviště:

Praha

Datum nástupu:

Dle domluvy

Mzda:

Dle domluvy

Počet míst:

1

Úvazek:

Plný

Min. vzdělání:

Středoškolské

Inzerent:

Firma

Firma:

Grafton Recruitment s.r.o.

Zadavatel:

Assistant Team

Lokalita:

Praha