CRM Manager | Twisto

Informace o pracovním místě

We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.

You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.

What you’ll do:

* Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels.
* Manage lifecycle communication and automation journeys.
* Work hands-on in CRM and marketing automation platforms.
* Create segmentation, personalization, and A/B testing initiatives.
* Monitor campaign performance and identify optimization opportunities.
* Build and optimize automated customer journeys across CRM channels.
* Collaborate with Product, Marketing, Commercial, Data, and Compliance teams.
* Support product launches and commercial initiatives from a CRM perspective.

Why join us:

* High ownership and direct impact on customer experience and business growth.
* Opportunity to shape CRM activities across international markets.
* Fast-moving Fintech environment.
* Hybrid work model with offices in Prague Karlín.
* 5 weeks of vacation + 5 relax days.
* MultiSport card contribution and healthcare support.
* Daily office refreshments, fruit, great coffee, and chai latte.
* Informal and friendly environment, great people, and a few office dogs.
* Regular team events and company activities.

Requirements:

* 4-6 years of CRM or lifecycle marketing experience.
* Strong hands-on experience with CRM and automation tools.
* Experience with CRM and marketing automation platforms (Bloomreach experience is a strong advantage).
* Experience managing CRM campaigns independently end-to-end.
* Understanding of customer segmentation and lifecycle communication.
* Analytical mindset with attention to detail.
* Experience with A/B testing and campaign optimization.
* Ability to work independently and manage priorities in a fast-paced environment.
* Very good English communication skills.

If this sounds like your kind of role, we’d love to hear from you.