Account Manager | Revolgy Business Solutions a.s.

Informace o pracovním místě

Do you like owning a book of business that's genuinely yours — deciding how to prioritise, when to pick up the phone, and where to automate the busywork instead?

We're looking for someone to take full, end-to-end ownership of our small- and mid-sized customer accounts (under 300 seats), while also lending a hand on renewals across our entire customer base.

If you're commercially sharp, comfortable talking pricing and licensing directly with vendors like Google and AWS, and you'd rather build a scalable process than answer the same email fifty times — we want you here!

At a Glance

* Remote — Europe
* Full-time, indefinite
* Fluent Czech / Slovak language is a must

About Revolgy ☁️

Revolgy is a leading multinational provider of digital transformation services, helping over 2,000 clients worldwide get the most from Google Cloud Platform and Amazon Web Services. As a Premier Partner of both Google and Amazon, we work on complex, real-world infrastructure challenges — and the people managing our customer relationships are a critical part of how we deliver.

RESPONSIBILITIES

* Owning the full lifecycle of small- and mid-account customers (under 300 seats) across all service lines — Google Workspace, JumpCloud, Google Cloud, AWS
* Spotting upsell and cross-sell opportunities using usage and billing data to drive retention and profitable growth
* Acting as the primary point of contact for your accounts, handling inbound tickets within SLA
* Preparing deal details and paperwork with the help of colleagues
* Supporting the end-to-end renewal process across the whole customer base, flagging risks and growth opportunities ahead of renewal dates
* Partnering with internal stakeholders on renewals for larger customers — pricing, paperwork, vendor-policy support
* Working directly with Google and AWS on resell for your book — pricing, incentives, registration and approvals
* Translating complex vendor licensing and pricing policy into clear guidance for customers and Sales
* Keeping renewal, pricing and account data accurate in CRM and billing systems

EXPERIENCE

* Commercial acumen and the confidence to run the small-account customer cycle end-to-end, unsupported
* Proven ability to manage a high-volume account book through prioritisation, tiering and automation
* Strong vendor/partner management skills
* General pricing, packaging and margin awareness
* Prior experience in SaaS, cloud or IT-services account management
* A high level of initiative and ownership — you move work forward without being asked
* Strong interpersonal skills, comfortable with both internal and external stakeholders
* Reliability — you keep your promises, even under pressure
* Fluent English and Czech / Slovak, both spoken and written

WHAT'S GREAT IN THE JOB?

Real Ownership

You run your own book of business end-to-end — no waiting for sign-off on the small stuff. You decide how to prioritise, when to engage, and where automation should do the heavy lifting.

Direct Vendor Relationships

You work hands-on with Google and AWS, not through three layers of account management — pricing, incentives and approvals are yours to navigate.

AI-First Culture

AI and automation are everyday tools here. You're expected and empowered to use them to cut busywork and move faster.

Continuous Learning

We invest in your growth — through hands-on work, vendor certifications and knowledge-sharing across teams. Continuous learning isn't a tagline here; it shows up in how we operate day to day.

A Fast-Moving, Flexible Team

We thrive in a changing environment and expect the same appetite from you — speed is an advantage, and we're accountable for results in that context.

BENEFITS

Please note these benefits will relate to you only if you're residing in either of: Czechia, Slovakia, Estonia or UK.

* 5 weeks of paid vacation & sick days
* Budget for work equipment and energy costs
* Mobile phone & mobile tariff contribution
* Company notebook
* GallupStrengths talent DNA analysis
* Learning and development budget
* Support for tech speakers and company-hosted meetups
* Company events
* Czechia only: Multisport card or Pluxee Flexi Card, company SIM card with unlimited data

OUR PROCESS

We designed our process to be transparent, efficient, and respectful of your time. Here is what to expect:

1. Integrated Application — Apply directly through our career page with a streamlined form and a brief video intro, allowing you to introduce yourself on your own schedule.
2. People & Culture Call (60 min) — A Google Meet conversation about your motivation and approach, with light interactive exercises to understand how you think.
3. Meet the Team (60 min) — You will meet your future collaborators and work through real technical scenarios so you can get a genuine feel for the problem we are solving.
4. Alignment & Offer — We align on scope, rate, timeline, and working style before getting started.

READY TO JOIN THE TEAM?

If this sounds like the kind of work you want to be doing, we would love to connect. We will look forward to your application!

Revolgy is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to building a team as diverse as the clients we serve. We aim to provide timely, respectful feedback to every applicant.